SHIPPING POLICY
🚚 Quick & Reliable Shipping for Pet Parents
At Julibibis, we know you want your dog stairs, pet ramps, and mobility aids as quickly as possible. That's why we offer fast processing and worldwide shipping to get your pet products delivered safely to your door.
⏳ Processing & Shipping Times
Standard Processing (1-4 Business Days)
- All dog stairs and pet ramps undergo thorough quality checks
- You'll receive tracking info via email once shipped
- Holiday seasons may cause slight delays
⚡ Priority Processing (Upgrade Available)
- Skip the queue for faster shipment
- Includes full package insurance
- Ideal for urgent dog ramp or pet stairs needs
🌎 Estimated Delivery Times After Shipping
| Location | Delivery Time |
|---|---|
| USA | 5-10 business days |
| Canada | 7-12 business days |
| UK | 5-10 business days |
| Australia | 5-12 business days |
| Europe | 7-15 business days |
| Mexico | 7-15 business days |
| Other Countries | 8-15+ business days |
Delivery times are estimates only and not guaranteed
📦 Tracking Your Order
- Real-time tracking from shipment to delivery
- Check your dog stairs or pet ramp status anytime
- Tracking link included in your shipping confirmation email
❓ Frequently Asked Questions
My package shows delivered but I didn't receive it
- Check with neighbors or building management
- Verify similar addresses nearby
- Contact your local post office
- Email us at support@julibibis.com if unresolved
Can I cancel or change my order?
- Contact us within 6 hours of ordering
- No cancellations after processing begins
- Email support@julibibis.com immediately for changes
🐾 Why Choose Julibibis for Your Pet's Needs?
✔ Premium dog stairs & ramps with fast shipping
✔ USA-friendly delivery times
✔ Easy order tracking
✔ Priority processing available
✔ Excellent customer support
For any shipping questions about your dog stairs or pet ramp order, contact us at support@julibibis.com - we're happy to help!