Contact Us

Please contact us using the form below or via email at support@julibibis.com . We generally respond within 12-24 hours of your inquiry.

Please check our FAQs before contacting us in regards to general questions. If you have a product question, please see if the product description has the information before emailing us.

If you have a question about your receiving your tracking number, please be sure it has been 3-7 business days after you've ordered as that is the general processing time.

If you have a question about switching items, PLEASE provide us with an order number.

Thank you

Julibibis Group