Privacy Policy

At JULIBIBIS, we specialize in high-quality pet stairs, dog stairs, and dog ramps to help your furry friends navigate their world with ease. Your privacy is important to us, and this policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our online store.

1. Information We Collect

When you shop with us for pet stairs, dog ramps, or pet steps, we collect the following information:

  • Personal details (name, shipping address, email, phone number) when you place an order.
  • Browsing data (IP address, browser type, operating system) to improve your shopping experience.
  • Payment information (processed securely via Shopify’s PCI-compliant system).

If you opt in, we may send you updates on dog stairs, pet ramps, and new pet mobility products via email.

2. Your Consent & Control

How We Obtain Consent

  • When you purchase pet stairs or dog ramps, we assume consent to use your data for order processing.
  • For marketing (e.g., promotions on large dog stairs or foldable pet ramps), we’ll ask for explicit permission.

Withdrawing Consent

You can unsubscribe anytime by emailing support@julibibis.com.

3. Data Disclosure

We only share your information if required by law or if our Terms of Service are violated.

4. Secure Shopping with Shopify

Our store is powered by Shopify, ensuring:

  • PCI-DSS compliance for secure credit card transactions.
  • Encrypted data storage (AES-256) for payment details.
  • Automatic deletion of transaction data post-purchase.

5. Third-Party Services

Some providers (e.g., payment gateways) have their own policies. If you’re in the U.S. and use a global payment processor, your data may be subject to their local laws.

Note: Once you leave our site (e.g., via links to pet ramp reviews), our policy no longer applies.

6. Security Measures

We use SSL encryption and follow industry standards to protect your data when you buy non-slip dog stairs or lightweight pet ramps.

7. Cookies & Tracking

We use cookies to:

  • Remember your currency preference (e.g., USD for U.S. customers).
  • Track visits to improve our dog ramp and pet stairs selection.

You can disable cookies in your browser settings.

8. Age Requirement

By using our site, you confirm you’re of legal age in your state/province or have consent for a minor’s use of pet steps or orthopedic dog ramps.

9. Policy Updates

We may update this policy to reflect changes in pet product regulations or Shopify’s services. Check back periodically.

Contact Us

For questions about privacy, dog stairs, or pet ramp orders, email:
📧 support@julibibis.com